Before you begin the test

Close All Applications

Close everything such as Pandora, Netflix, Hulu, Spotify, all browser windows and tabs (except the one you're using for the test) and any other programs that stream video and music.

If it uses the Internet, you'll want to shut it down before you run the test.

Connect Directly to Modem

  • Connect your computer directly to your modem
  • Run the test with a single device connected directly to your modem using an Ethernet connection
  • Remove any hubs, switches, or routers between your computer and the modem

Power Down Devices

Turn off or unplug other computers, web-enabled printers and TVs, other routers, tablets, smart phones, web cams, DVRs, game systems, VoIP phones and content streaming devices such as Roku, Apple TV, and Chromecast.